Customer Relations – alle Bücher und CDs

Hanna Schramm-Klein, Bernhard Swoboda
Käuferverhalten

Das Verständnis des Käuferverhaltens ("Customer Insights") steht traditionell im Zentrum aller Marketingüberlegungen und dient als Grundlage, um Kunden zu beeinflussen und Kundenbeziehungen zu gestalten -…

sofort lieferbar

Buch

EUR 44,99*

Mi Meurer
Social Robot Experience

Service-Roboter halten zunehmend Einzug in die Lebenswelt der Konsumenten und unterstützen diese bei ihren Alltagstätigkeiten. Dadurch verändern sie auch die sog. Customer Experience (CE) der Konsumenten.…

lieferbar ab 8.3.2025.

Buch

EUR 79,99*

Anne Cordts
Sales Automation

Dieses Buch befasst sich mit den Auswirkungen zunehmender Automatisierung im Vertrieb. Als Konsequenz von Automatisierung nimmt die persönliche Interaktion zwischen Mitarbeiter und Kunde ab, sodass der Ve…

lieferbar ab 21.3.2025.

Buch

EUR 69,99*

Thomas Inman
Ancient faiths and modern: a dissertation upon worships, legends and divinities in Central and Western Asia, Europe, and elsewhere, before the Christian era: showing their relations to religious customs as they now exist

Reprint of the original, first published in 1876. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 99,90*

Thomas Inman
Ancient faiths and modern: a dissertation upon worships, legends and divinities in Central and Western Asia, Europe, and elsewhere, before the Christian era: showing their relations to religious customs as they now exist

Reprint of the original, first published in 1876. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 79,90*

Ross Smith, Mayte Cubino, Emily McKeon
The AI Revolution in Customer Service and Support

In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revol…

lieferbar innerhalb 1-2 Wochen

Buch

EUR 46,86*

Liz Kao, Jon Paz
Salesforce For Dummies

Your easy-to-follow guide to the world's leading cloud-based CRM software Salesforce gives your business an edge in tracking relationships and managing sales, marketing, customer service, and support oper…

sofort lieferbar

Buch

EUR 28,24*

Eric Yaverbaum
Public Relations for Dummies

PR secrets for making a splash with your brand Public relations (PR) is about building a great reputation for a brand, a product, or even a person. Public Relations For Dummies is a crash course on strate…

lieferbar ab 11.3.2025.

Buch

EUR 26,43*

Craig Legrande, Venky Lakshminarayanan
Ai-Driven Value Management

Unlock the power of generative AI to transform your enterprise B2B sales and marketing strategies In AI-Driven Value Management: How AI Can Help Bridge the Gap Across the Enterprise to Achieve Customer S…

lieferbar innerhalb 1-2 Wochen

Buch

EUR 36,89*

Martin Kihn, Andrea Chen Lin
Customer 360

Praise for CUSTOMER 360 "Customer 360 stands out in a crowded conversation by showing businesses how they can use complex new technologies to give customers the better experiences they want and to unlock …

lieferbar innerhalb 1-2 Wochen

Buch

EUR 28,91*

Mohamed Zaki
Data-Driven Customer Experience Transformation

Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.

lieferbar ab 29.4.2025.

Buch

EUR 176,18*

Nick Mehta, Kellie Capote
Digital Customer Success

Creating a digital product that delivers value is merely the first step in a long path to company success. You must also ensure your customers know how to unlock the value contained within your software. …

lieferbar innerhalb 1-2 Wochen

Buch

EUR 29,92*

Jim Kraus, Adele Revella
Buyer Personas

PRAISE FOR BUYER PERSONAS "The guide you need to create personas based on the actual problems of actual people...not guesswork or hunches or vibes." --ANN HANDLEY, bestselling author and Chief Content Of…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 29,92*

Wayne Simmons, Tom DeWitt
The Customer Excellence Enterprise

Praise for THE Customer Excellence ENTERPRISE "More than a book; it's a compass for organizations navigating today's interconnected marketplace with authenticity and purpose. A practical guide for leaders…

lieferbar innerhalb 1-2 Wochen

Buch

EUR 29,92*

Adam Brotman, Andy Sack
AI First

AI is going to change brand strategy and marketing forever. Are you ready? What does the rapid rise and astonishing rate of improvement of AI mean for brands in the next five years? Listen to what OpenAI …

lieferbar ab 24.6.2025.

Buch

EUR 33,91*

Megan Hunter, Liz Hunter
Conflict Influencer

In today's dynamic business landscape, organizations across sectors face the challenge of navigating high-conflict customer interactions. Megan Hunter, known as The Conflict Influencer and leading expert …

lieferbar ab 25.3.2025.

Buch

EUR 21,44*

Fred Selnes, Michael D Johnson
Customer Portfolio Management

How to create value with all the customers in a portfolio, from the stronger relationships that increase profit margins to the weaker relationships that increase scale. Which would you rather have: a sma…

lieferbar ab 18.3.2025.

Buch

EUR 31,90*

Susan Solovic
The One-Percent Edge

Grow big by thinking small. Your business's largest innovations will come one tweak at a time.

lieferbar ab 4.2.2025.

Buch

EUR 22,13*

Jan Carlzon
Moments of Truth

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

lieferbar innerhalb 1-2 Wochen

Buch

EUR 20,21*

Marshall Monroe Kirkman
Baggage car traffic: illustrating customs and necessary rules and regulations of the baggage department and the parcel traffic of railroads in this country and in Europe

Reprint of the original, first published in 1878. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 69,90*

Customer Relations – alle Bücher und CDs

Ihre Suche nach "Customer Relations" ergab 25 Treffer